Effective Date: 26th August 2025
The Just Being Co. is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and related platforms (collectively, the “Services”).
1. What Information We Collect
We may collect the following information:
Personal details: name, email address, phone number, billing details, account login information.
Health and fitness information (sensitive information): any fitness goals, preferences, or health details you choose to provide.
Automatically collected data: IP address, browser type, device details, website usage data, and cookies.
You are not required to provide personal information, but if you choose not to, some features of our Services may not be available to you.
2. How We Use Your Information
We collect, hold, use, and disclose personal information for purposes such as:
Delivering our health and fitness services.
Customising workouts, programs, and recommendations.
Managing accounts, subscriptions, and payments.
Communicating with you about updates, promotions, or support.
Meeting legal and regulatory obligations.
We will only use or disclose sensitive information (such as health information) with your consent, or as otherwise permitted by law.
3. Disclosure of Personal Information
We do not sell your personal information. We may disclose it to:
Service providers: who assist us with website hosting, payments, and service delivery.
Professional advisers: such as accountants, lawyers, or insurers (where necessary).
Legal authorities: if required by law or to protect the safety of individuals.
Business transactions: if our business undergoes a merger, acquisition, or sale.
Some third-party providers may store information outside Australia. Where this occurs, we will take reasonable steps to ensure those providers handle your information in accordance with the APPs.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Accessing and Correcting Your Information
You have the right to:
Request access to personal information we hold about you.
Request correction if your information is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make a request, contact us at [Insert Contact Email]. We will respond within a reasonable time, as required by the APPs.
6. Complaints
If you believe we have breached the Privacy Act or APPs, you may contact us using the details below. We will respond promptly and work to resolve your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au | Phone: 1300 363 992
7. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You may choose to disable cookies through your browser, but some features may not function properly.
8. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated Effective Date.
10. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact:
The Just Being Co.
Email: keely@thejustbeingco.com.au
Phone: +61411803473